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About Us

What started as one man’s dream in 1946 has grown to a team of 80 innovative, strategy-driven research professionals. Our mission then and now? To provide one-stop access to a complete range of custom leading-edge research services.

Today we apply this experience in interpreting results—always mindful that the purpose of any research effort is to help you understand your audiences’ motivations and beliefs, leverage results, and develop a strategy with confidence.

To see how we can help you with your research needs, contact us today.

  • While we’ve pioneered use of many market research methods, we’re forever redefining the way we do research.

  • Leveraging leading-edge technology and continuously developing new techniques, we’re at the forefront of the market research industry.

  • Our company draws on decades of experience and yet our ideas are fresh because we are always pushing boundaries on behalf of our clients.

  • Information fuels insight. We provide you with insight to empower your brand, products, and services.

Memberships & Certifications

ISO 20252:2012 Certified

The cornerstone of any research organization is its quality control system and commitment to compliance with research industry best practices. There is no better assessment of quality and best practices than that of the International Organization for Standardization (ISO), whose certification is understood, around the world, to be a mark of the highest quality. Russell Research is currently one of only a handful of American research firms to be ISO-20252:2012 certified.

Learn more about ISO Certification

ISO 20252

GSA Contract Holder

Russell Research has been a GSA Contract Holder since 2002. This means that Russell has been approved as a potential research vendor to any Federal agency; that it has the skills and structure to support a Federal client; and that the GSA has negotiated from us optimal pricing for the Federal Government across all Russell labor categories. In addition, Russell is also a GSA-Classified Small Business.

Learn more about GSA Contract Holders

GSA Contract Holder

ESOMAR Member

ESOMAR is the essential organization for encouraging, advancing, and elevating market research worldwide. And since 1948, ESOMAR’s aim has been to promote the value of market and opinion research in effective decision-making. ESOMAR provides ethical guidance and actively promotes self-regulation in partnership with a number of associations across the globe. As an ESOMAR Member, Russell Research agrees to abide by the ICC/ESOMAR International Code on Market and Social Research, which has been jointly drafted by ESOMAR and the International Chamber of Commerce and is endorsed by the major national and international professional bodies around the world.

Learn more about ESOMAR membership

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CASRO Member

As a member of the Council Of American Survey Research Organizations, Russell abides by the CASRO Code of Standards and Ethics, the enforceable standard for research businesses for more than 30 years. CASRO’s 325+ member companies and their 32,000 employees, all of who are afforded membership benefits, represent nearly $8 billion in global annual revenue—about 85% of the U.S. research industry and 30% of the global research industry.

Learn more about CASRO membership

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QRCA Member

QRCA is a not-for-profit association of consultants involved in the design and implementation of Qualitative research—focus groups, in-depth interviews, in-context and observational research, and more. The Association’s goal is to promote excellence in the field of qualitative research by pooling experience and expertise to create a base of shared knowledge. Through its membership, Russell Research helps support the mission of QRCA and shares in its learning about an ever-evolving part of our industry.

Learn more about QRCA Membership

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BBB Accreditation