Search Russell Research

Find a solution, case, or article

Enter at least two characters to search the site.

    Press Esc to close. Use Ctrl/⌘ K to search from anywhere.

    Grounded In Data. Focused on Growth.

    Custom insights that deliver meaningful impact. We support consumer & B2B growth trajectories by utilizing methods grounded in current brand and behavioral thinking.

    Read our latest thinking

    Why clients call Russell first

    “They are the first ones I call when I have a business challenge to solve. I consider them my insights team, and they are brilliant at it.”
    Senior Director, major CPG corporation
    • Amazon logo
    • Colgate logo
    • NerdWallet logo
    • J.Jill logo
    • Deutsch logo

    ISO 20252:2019 certification mark ISO 20252:2019 certified research operations

    Research capabilities

    Quantitative research

    Measure markets, evaluate products and pricing, and track brand performance with surveys and statistical analysis.

    Quantitative solutions

    Qualitative research

    Explore motivations, experiences, and the reasons behind decisions through interviews, focus groups, and online discussions.

    Qualitative approaches

    Data science

    Connect research with customer and business data. Use statistical modeling and integrated analysis to identify patterns and compare scenarios.

    Data science & analytics

    AI applications

    Use AI to probe survey answers, analyze open-ended responses, and search existing research, with researchers checking the output against the source evidence.

    AI in research

    B2B & specialist audiences

    Explore B2B research

    Reach business decision-makers, executives, and specialist audiences for qualitative and quantitative research. Study the needs and decisions of the people who specify, buy, and use your products and services.

    Focus Crossroads, a Russell Research company, acquired Zintro’s B2B expert network and Concierge Program, expanding access to professional audiences and specialist recruiting.

    Read about the Zintro acquisition

    Start with the question

    What should our brand be known for?

    Brand positioning and messaging. Identify the brand positioning, category entry points and associations, and messages most likely to build awareness, relevance, and preference. We help brands develop positioning platforms, evaluate messaging, and determine which claims people understand, believe, and remember.

    What’s driving or limiting our brand growth?

    Brand tracking and growth diagnostics. Go beyond awareness and consideration metrics to understand what's driving growth, stagnation, or decline. Measure brand health, mental availability, competitive positioning, marketing effectiveness, and the factors influencing future performance.

    Which ideas deserve investment?

    Concept and product testing. Evaluate product concepts, innovations, claims, packaging, and value propositions before launch. Identify what resonates, what creates differentiation, which assets are distinctive for the brand, and where improvements can increase market potential.

    What should we charge for our products/services?

    Pricing research and market simulation. Understand how buyers trade off price, features, benefits, and competitive alternatives. Identify revenue-maximizing opportunities, optimize price points, and forecast the likely impact of different pricing strategies.

    Who are our highest potential customers?

    Segmentation, personas, and demand landscapes. Identify distinct audience segments based on needs, attitudes, behaviors, and purchase motivations. Understand the size, composition, and unmet needs within the market, then build actionable frameworks that guide targeting, positioning, innovation, and communication strategies.

    Where are we losing customers?

    Purchase journey research. Map the path from need recognition to purchase and loyalty. Identify key decision moments, barriers, information needs, category entry points, and opportunities to improve conversion and customer experience.

    Nothing here fits? Tell us where you're stuck →

    Proof

    Case studies

    Fast market reads

    The Russell Omnibus

    The Omnibus is a shared national survey of 1,000 US adults, fielded twice a week. Questionnaire consultation is included, along with 35+ standard demographic and geographic cuts. Clients can add custom banner cuts.

    Get Omnibus dates

    Practical thinking

    Notes from Russell researchers

    Recent articles cover purchase barriers, IHUT design, brand tracking, tariffs, moderation, and where AI helps or misleads in research.

    Read the insights hub