A rough-cut promo and a subscription decision need different evidence. Russell tests how intended viewers interpret creative and studies the needs, habits, and motivations that distinguish potential subscribers.
A broadcast network needed to know what to revise in its promos. A news organization needed to identify readers closest to paying for its digital product. These published cases show how Russell approached each decision.
Message & Creative Development
A gut check that fixed a film promo
Three groups of potential viewers each saw one rough-cut promo in an online survey. The study found a tonal problem in one spot before production and an element from another that the team later added to more ads.
A national news-reader segmentation identified two groups with an immediate subscription opportunity and a third with longer-term potential. Follow-up interviews gave the team more detail for communicating with each one.
Tell us the decision, the viewers or readers you need to understand, and when the findings must be available. For a creative study, include which materials are ready and the last date changes can be made.